FAQS
FREQUENTLY ASKED QUESTIONS
It’s my first time receiving services at the Dream Center - what documentation do I need to bring?
No documentation is needed to receive food pantry/clothes closet services.
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What donations do you accept?
We accept clean (in season) new/gently used clothing for men, women, and children. We also accept new/gently used shoes. (no toys, household items/furniture)
In addition to clothing/shoes, we accept non-expired, perishable + non-perishable food items.
Diapers, wipes, cleaning products, laundry detergent, and toiletries are also accepted.
When/Where are donations accepted?
Donation bins are available for after-hours drop-offs at two locations: outside the Dream Center at 3364 Peach Orchard Road and Stevens Creek Church (Entry #2) at, 600 Stevens Creek Road. We kindly ask that items are not placed outside the bins, as weather exposure may damage them, requiring disposal.
Please call the Dream Center office for perishable food donations and to coordinate a delivery date.
In-person deliveries are also accepted during Dream Center office hours: Monday - Wednesday 9am-4pm, Thursday 9am-6pm, and Sunday 3-6pm.
What are the age requirements for volunteering?
Children 10 and up are encouraged to volunteer. Children 10-12yrs of age must be accompanied by a parent/guardian.
Due to health code regulations, children must be 13 and up to cook meals on Sunday nights.
We do our best to honor where you'd like to serve, but sometimes we place volunteers on the teams that need the most help that day.
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Can I complete my community service hours at the Dream Center?
Yes. Please email our volunteer coordinator: Gracie@augustadreamcenter.org - she is happy to help you get started.
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How can I get my company involved? Can I bring a group of people from my office to volunteer with me?
Yes, please email our volunteer coordinator: Gracie@augustadreamcenter.org - she is happy to help you get started.
Are my donations tax-deductible?
The Dream Center is a 501c3 Non-Profit organization, registered with the IRS. All donations are tax-deductible.
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How much of my financial support goes directly to the programs you offer?
91% of the Dream Center’s annual revenue goes directly to support programs. 9% of the Dream Center’s annual revenue goes to savings.
Do you sell the donations or are they given away at no cost?
Clothing/shoe donations are distributed free of charge to our guests.
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It’s our desire to distribute items that are modern, in good condition, in season, and clean. Sometimes that is not what we receive, therefore those items are reallocated to other ministries/recyclable solutions
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In-kind donations are welcomed, and we appreciate you considering the Dream Center with your donations. Please note that once the items have been donated to the Dream Center, ownership is transferred, and how the donations are used is up to the discretion of Dream Center management.
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Does the Dream Center offer Rental Assistance?
No, at this time the Dream Center does not have a Rental Assistance program.
Does the Dream Center offer Utility Assistance?
Utility assistance for power, natural gas, or water bills is available by appointment only. To request an appointment, please call the Dream Center office on the first Tuesday of the month you’re requesting help. Appointments are limited and scheduled on a first-come, first-served basis.